Corporate social responsibility
Responding to the challenges of sustainable development
A key link in sustainable mobility, the CFL Group is committed to a continuous and diverse approach to sustainable development that goes far beyond mobility. The CFL Group accept the corporate social responsibility (CSR) resulting from our various activities and their environmental, economic and social impact.Find out more about our challenges in terms of sustainable development.
The CFL's Social Responsibility approach
For the CFL, identifying, prioritising and assessing the impact of its sustainable development activities means focusing on dialogue with its internal and external stakeholders in order to achieve continuous progress and meet the scope of the CSR principles. Our CSR approach is a fully integrated part of our strategy (read more about our strategy here) and of our values (find more information about our values here) that we share in our daily working life.Learn more about our CSR approach.
The main objective of all CFL Group activities is to meet customer needs. We aim to provide the highest quality services to our customers, whether in the passenger or freight sector.
Real-time customer information
More information (page 42)
The safety of our customers, as well as that of our employees, is our priority and is expressed through a culture of safety that we practice every day. One of our main objectives is to strengthen our role as an example in the field of safety. The identified CSR themes identified, in particular, the safety of infrastructures and vehicles, the safety of customers and our employees, and safety at work.
Safety campaigns for staff, and the general public
More information (page 80)
ETCS equipment security system of our infrastructures, as of our rolling stock 100%
More information (page 57)
The role of our Group as the backbone of public transport goes hand-in-hand with important contributions to the Luxembourg economy, even beyond borders: passenger transport, major investments in our infrastructure, as well as creating jobs, these are major factors in the economic impact of our activities.
Our employees are the strength of our Group - they are the key to the success of our projects and are committed to achieving our goals on a daily basis. We comitt, to offer them a rewarding career path and to ensure their well-being at work.
Fight against any discrimination based on sex, age, nationality or any physical deficiencies
More information (page 111)
We pay special attention to our social and ecological environment. Thus, an important part of our activities is not only the information and public awareness of the current world of rail and safety in this context, but also the adaptation of our infrastructure to the needs of the world. People with reduced mobility or in support of people in difficulty/need.
Equipment of our infrastructures according to the needs of people with reduced mobility
More information (page 81)
Various cultural partnerships
The CFL Group is committed to mobility, in a broader context, to meet the individual needs of its customers in terms of travel. We offer complete solutions, as well as continious improvements.
The focus for environmental sustainability and nature protection guides all our activities. We are aware of our responsibility in this area and are making efforts to reduce our ecological footprint.
Responsible purchasing (ie purchases of recyclable or eco-friendly local products or office supplies)
More information (page 85)